What about our pets? Can they become infected?
The short answer is, no. The Covid-19 virus currently does not appear to be able to infect either canines or felines. While there are versions of the corona virus that are capable of infecting our pets, the Covid-19 strain is not currently one of them.
Are you going to continue to offer services?
Yes, we are going to continue to offer services as long as we are able. We are exempted from the State Closure. We are considered an essential business. Below is a link to the Pennsylvania State Government's website where you may read the entire notice, but here are the two parts that are relevant to our services:
Essential services and sectors include but are not limited to food processing, agriculture, industrial manufacturing, feed mills, construction, trash collection, grocery and household goods (including convenience stores), home repair/hardware and auto repair, pharmacy and other medical facilities, biomedical and healthcare, post offices and shipping outlets, insurance, banks, gas stations, laundromats, veterinary clinics and pet stores, warehousing, storage, and distribution, public transportation, and hotel and commercial lodging.
Although these businesses may remain open, the Wolf Administration continues to encourage them to employ social distancing practices, and encourages Pennsylvanians to be thoughtful in their visits.
What safeguards are you taking?
We have new rules in effect. First, we are not currently aware of any of our clients having contracted the virus. Second, we have sanitized our facility. Third, we have latex-free exam gloves available for all our clients, and we encourage you to wear a pair to sign-in (or bring your own pen). Fourth, our waiting room is now closed. All our clients are signing-in outside the facility, and then waiting in their vehicles. We are asking our clients to leave a cell phone number so we may text them when it is their pet's turn. We will come collect your pet (dogs on leashes with a tight fitting collar, or cats in carriers).
Beyond this, we have posted notices that ask all our clients to be mindful of their health. Anyone who comes to our clinic with a cough, will be asked to leave, and they will not be seen. If you are not well, do not come to the clinic. If you are not well, and your pet needs services, please contact a full-service veterinary hospital, explain your situation, and seek their advice about how to get services for your pet. Do not go directly to any veterinary hospital if you are not well. You risk shutting down the entire facility, and denying service to other pet's that may be in need of care. Always speak with a representative of the hospital, explain your symptoms, and ask their advice.
We also ask that if you have been in contact with anyone that has symptoms of the COVID-19 virus (fever, cough, shortness of breath) in the last 14 days, that you do not bring your pet into our clinic. You could be asymptomatic (a carrier that does not show symptoms, but is able to transmit the virus). Please be mindful of the community. If you even THINK you may have been in contact with anyone that has any symptoms, please delay your visit until at least 14 days since you last had contact with that person.
Should I be bringing in my pet?
As long as you are healthy, and you have not been in contact with anyone that is displaying any symptoms of the COVID-19 virus (fever, cough, shortness of breath) in the last 14 days, then yes, you may bring in your pet for services. We want to ensure that your pets are healthy, and are able to receive the quality care they require, even during this pandemic. However, that being said, a nail clipping is something that can be handled at home, and does not require a veterinary visit. Please consider what service it is that you may be requesting, and ask yourself if that service warrants putting yourself, and others, at potential risk of infection.
Can I still get my pet's medications?
Yes, you may still get your pet's medications. We have an online pharmacy (apvrx.com), that is always available. If your pet is on a medication not listed on our website, just send us an e-mail (firstname.lastname@example.org), and we will get approval from the doctor. We can send electronic invoices for payment, and we are able to ship medications. We would encourage persons to avail themselves of this option, whenever possible, as this limits your exposure to the public.
Even if our office would be forced to close, assuming none of our staff is infected, we would still be able to get your pet their medications.
We are not currently aware of any backorders on any of our core and essential medications. While some medication is on backorder (Proin, Neopolydex, etc.), these are non-essential, and we have other solutions.
If you are getting low, please order your medication now, as we want to ensure that all our patients are able to stay healthy.
I'm sick, but my pet needs services. What do I do?
First off, stay home and self quarantine, and contact your human doctor. Do NOT go out in public. If you are not well, and your pet needs immediate medical attention, please contact a full-service veterinary hospital, explain your situation, and seek their advice about how to get services for your pet. Do not go directly to any veterinary hospital if you are not well. You risk shutting down the entire facility, and denying service to other pet's that may be in need of care. Always speak with a representative of the hospital, over the phone. Explain your symptoms, and ask their advice.
I'm not THAT sick. Can't I just wear a mask?
No. There is no need to put the health of other people at risk. If you show up at our clinic, you will be denied services, and you run the risk of closing down the facility. If you even believe you may be getting sick, stay home. Come see us when you are feeling better, and help us serve as many people as possible.
My (spouse, boyfriend, roommate, sibling, etc.) is sick, but I'm not. Is it okay to come in with our pet?
Unfortunately, no, it is not okay for you to come in. You could be asymptomatic (a carrier that does not show symptoms, but is able to transmit the virus). Please delay your visit until 14 days after the other person has fully recovered. Please do not take a risk with the health of others.
Currently no member of our staff is displaying any symptoms of COVID-19. We are not currently aware of any of our clients having been infected. Please help us keep it that way so we can continue to care for our four-legged friends.
We will keep updating this page as new information becomes available.
Final Thoughts: Just be considerate of everyone around you, and treat them the way you would wish to be treated.